Personal Information

We may collect the following personal information when you contact us or use our services:

• Full name
• Email address
• Phone number
• Company name (if applicable)
• Project details and requirements
• Address and location information

Automatically Collected Information

When you visit our website, we automatically collect:

• IP address
• Browser type and version
• Pages visited and time spent
• Device information

We use the collected information for the following purposes:

• To provide and maintain our electrical and lighting services
• To respond to your inquiries and provide quotes
• To send service-related communications
• To improve our website and services
• To comply with legal obligations
• To process payments and invoices

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service Providers: Third-party vendors who help us operate our business
• Legal Requirements: When required by law or to protect our rights
• Business Partners: With your consent for specific projects

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device.

Types of Cookies We Use:

• Essential Cookies: Required for the website to function properly
• Analytics Cookies: Help us understand how visitors use our site
• Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings. Disabling cookies may affect website functionality.

We implement appropriate technical and organizational security measures to protect your personal information, including:

• SSL encryption for data transmission
• Secure server infrastructure
• Regular security assessments
• Access controls and authentication
• Staff training on data protection

Under the UK GDPR, you have the following rights:

• Right to Access: Request copies of your personal data
• Right to Rectification: Correct inaccurate information
• Right to Erasure: Request deletion of your data
• Right to Restrict Processing: Limit how we use your data
• Right to Data Portability: Transfer your data to another service
• Right to Object: Object to processing of your data

To exercise any of these rights, please contact us using the details below.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. When no longer needed, we securely delete or anonymize your data.

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.